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5G is next-generation wireless technology that will be faster and able to handle more connected devices than the existing networks. It is a set of service standards and technology documents that are realized by a form of radio encoding. This technology will enable a wave of new kinds of tech products and is expected to fuel a wave of transformative new technologies for consumers, businesses, governmental infrastructure, and defense. The FCC has directed local telecommunications carriers to adopt the 5G networks.
5G will have greater bandwidth enabling it to handle more connected devices. It should eliminate spotty service when devices are used in crowded areas. It will enable more smart devices- electronic devices from toothbrushes to self-driving cars. 5G will also reduce latency - the time it takes for a device to make a request to a server and get a response- to virtually zero. 5G networks will be 10 times faster than the current 3G and 4G networks and make communication with cloud platforms faster and easier.
Carriers building superfast 5G networks must install tons of small cell sites — about the size of pizza boxes — to light poles, walls or towers, often in relatively small proximity to one another. For that reason, superfast networks are mostly being deployed city by city. Eventually, most US carriers will have a mix of the different 5G network types (low band, mid-band, and high band) that will enable both broad coverage and fast speeds.
It is important to note that when new cell sites are installed or if cell sites need repair, carriers are already replacing them with 5G devices that do not service the older 2G and 3G networks. All Highland Park alarm customers have already migrated from the old 2G networks, but some of our customers with 3G/CDMA (Code Division Multiple Access) alarm radios are already experiencing degraded service (longer communication times, communications failures) due to cell site unavailability.
AT&T and Verizon plan to end service on its 3G wireless networks in February 2022. Sprint will end service in December of that same year. As noted in the preceding section, these dates are termination dates- we can expect service for existing 3G customers to continue to deteriorate from now until the sunset dates.
While there are still a few alarm subscribers who transmit their alarm signals through commercial phone lines, the vast majority of Highland Park alarm subscribers use dedicated cellular transmitters (radios) that transmit over commercial alarm networks maintained by any one of these five providers; Alarm.com, AlarmNet (Resideo), Starlink (Napco), Telguard, and Uplink (Resideo). These providers have already stopped selling 3G/CDMA radios, and if a 3G/CDMA radio is deactivated, it must be replaced with a 5G/LTE (Long Term Evolution) radio.
Any cellular customers who have not migrated to the new devices before the sunset dates will lose service. As those dates approach, customers with 3G/CDMA devices can expect to experience slow transmission rates that will inevitably increase emergency response times as well as communications failures. Many Highland Park subscribers and commercial subscribers who don’t use Direct Monitoring have already experienced diminished service because there are fewer 3G cell sites. Many Highland Park Direct Monitoring subscribers have already upgraded their radios to 5G/LTE devices that are compatible with the emerging technology.
Any subscribers who have not upgraded their systems by replacing their radios by the sunset dates will lose their alarm service. Their alarm systems will not be able to contact Highland Park or any other alarm monitoring station.
The Highland Park Alarms Unit plans to mitigate this situation by alerting all 3G/CDMA customers of the need to replace their cellular radios, similar to the way we alerted our 2G customers of the switch to 3G technology. We will contact the effected subscribers by letters and emails initially and make phone calls and visits as necessary. We wish to be as unobtrusive as possible. Please note that these communications are specifically targeted. If you receive a letter or email from the Highland Park Alarms Unit, it means you need to replace your alarm system’s cellular radio. If you do not receive a letter but hear about this transition through word of mouth or through some other means and want to make sure your system is up to date, please contact the Alarms Unit or your alarm service company.
It is only reasonable to ask, “How long will my 5G/LTE alarm radio last before the next generation of technology, like 6G, makes it obsolete?” Yes, 6G technology is already under discussion but experts say that the next evolution won’t happen for at least another decade. The reality of modern living is that many of the products we purchase- from automobiles to cell phones- require an occasional upgrade. That includes alarm systems.
Please contact the Engineering Department at 214-521-4161, or by Email to have the location placed on a list for evaluation.
Contact the Engineering Department at 214-521-4161, or by Email so that your concerns can be evaluated.
Please refer to the latest NCTCOG Standards and Town Construction Details.
The Dallas County Tax Office bills and collects the property taxes assessed by the Town in conjunction with school property taxes. For more information call 214-653-7811.
Please visit the Town's Unclaimed Property page. You may also contact Kristen Kidder at 214-559-9351, or contact the Texas Comptroller's Office website or call 800-654-3463.
To become a vendor with the Town, you must complete the require documents found on the Vendor Information page. Please contact Yvonne with any questions at 214-559-9378 or by Email
To apply for a position with the Town, you must submit an employment application form, and may also attach a resume. Applications will only be distributed and accepted for current open positions.
Visit the Staff Directory to find all department and staff contact information.
The Highland Park Department of Public Safety will perform house checks for residents that will be away from home between three and thirty days. Absences of lesser or greater duration will be treated as a "watch in passing" and your house will only be physically checked occasionally during your absence. Please completely fill in the form below to request a house check or "watch in passing." Incomplete information will decrease the effectiveness of this service. Information submitted on this form will be verified by telephone by a HPDPS employee.
If an officer encounters anything that they feel you should be notified of, we will try to contact you through the emergency contact numbers that you provide, or we will try contact whatever emergency contact that you wish to leave.
You may obtain a copy of your driving record online at the Texas Department of Public Safety website. Be sure to order the "3A-Certified" version. The record is immediately available after you pay the required fee.
If an arrest warrant has already been issued, payments cannot be made online. Pay Online
Town parks are open dawn until 10 p.m.
Town residents may reserve Flippen Park Gazebo
No, camping is not allowed in the Town.
No. Electric or gas powered motor boats are not permitted on any bodies of water in Town parks.
Any events to be hosted at a Town park need to be approved by the Parks and Recreation Department. Please contact at 214-521-4161.
No. The playground and tennis courts are for play use by humans only. Also, per Town Ordinance pets must remain leashed at all time.
The Town of Highland Park does not permit reservations for any of our fields. Private (non-sanctioned) teams or leagues or not allowed on any of the Town's athletic fields. The fields at Fairfax Park are strictly for YMCA use. Residents may apply for a permit for practice play at Fairfax during non YMCA use. For a permit application contact 214-521-4161.
Most of the drinking fountains at the various parks do not have plumbing parts that are freeze proof. Therefore, to guard against pipes or fixtures bursting in freezing weather, the Park Maintenance staff winterizes and shuts off the water source to fountains from approximately November 1 through March 1 each year.
Customers will need internet access and an email address to fill out the profile. You can update your profile here. Please contact Customer Service at 214-521-4161 for assistance in updating your profile.
Highland Park, Texas 75205
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