I don’t have an email address or access to the Internet. How can I update my profile?

Customers will need internet access and an email address to fill out the profile. You can update your profile here. Please contact Customer Service at 214-521-4161 for assistance in updating your profile.

Show All Answers

1. What is WaterSmart?
2. Why is the Town offering access to WaterSmart?
3. How does WaterSmart know specific information about my location?
4. I don’t have an email address or access to the Internet. How can I update my profile?
5. Can I pay my bill through WaterSmart?
6. How can I receive WaterSmart notifications?
7. How does WaterSmart know when to notify me?
8. Is the data real-time?
9. Does the hourly information match the amount on my bill?
10. I received a notice saying I may have a leak, but I can’t find the leak, what should I do?
11. How can WaterSmart help me find a leak after I receive a leak notification?
12. I see usage at a time I wasn’t home. What’s happening?
13. Why is my use is higher than I expected.