How to Get a Library Card - Apply In Person, Online, or by Phone
- Visit the Library, Tuesday - Saturday from 9:30 a.m. to 5:30 p.m.
Start the process online:
- Visit the Online Borrower Registration Page to complete the library card application in advance.
- Please know your temporary account will not be active until Library staff issues you a permanent library card number and PIN either in person or by phone. Simply call 214-559-9400 or visit the Library, Tuesday - Saturday from 9:30 a.m. to 5:30 p.m., to complete the registration process and start accessing Library materials and services.
- Simply call 214-559-9400, Tuesday - Saturday from 9:30 a.m. to 5:30 p.m.
- Library staff will ask you questions to complete your application and give you a library card number and PIN.
- Please know if you are prompted to leave a message, messages will be checked and returned regularly.
There is no charge for a library card if you are a resident of the Town of Highland Park. The library card application asks for name, home address, and home phone; date of birth; email address; signature; and one form of photo identification, such as a Texas Driver’s License. If under age 18, a parent’s signature is required. To verify residence of those who do not pay their water bill directly, please bring a copy of your housing lease or the most recent gas, electricity, or insurance bill. Residents who apply by phone or online will have three months to visit the Library with photo identification and proof of residency.
A nonresident fee of $250 per year per family pays for as many cards as there are family members and the same check-out privileges as residents. Another option is a $25 punch card that allows five (5) items to be checked out, whether all at once or one at a time. Please know nonresident card fees must be paid by cash or check in person at the Library before library cards will be issued.
The Library is offering curbside service, for patrons to check out and pick up physical materials, at the Library’s Saint Johns Drive entrance. The service will be available during the following times, weather permitting: Tuesday through Saturday from 9:30 a.m. to 5:30 p.m. For more information on curbside service, please contact the Library at 214-559-9400.
The Library offers several virtual services, including streaming services and educational resources for library card holders that will allow you to borrow digital content or get homework help.
You can find more information and the User Guides for digital services on the Library’s eBooks & More web page. Short video tutorials on how to set up your account and get started for each of these services can be found on the Library’s Databases web page by clicking the blue "Tutorials" tab on the right side of the screen, and choosing "Library Services" to access the specific tutorials.